Assistant Manager Medical Practice

Staff Supervision & Support:

• Lead and manage office staff, including receptionists, medical assistants, and other administrative personnel.

• Provide ongoing training, support, and guidance to ensure efficient operations and a positive work environment.

• Monitor staff performance, provide feedback, and assist with performance reviews.

• Coordinate scheduling and workflow to ensure smooth daily operations.

Virtual Care Operations Management:

• Oversee the efficient operation of virtual metabolic care services, ensuring high-quality, timely patient interactions.

• Help streamline patient intake processes, telehealth consultations, and follow-up communications.

• Collaborate with healthcare providers to ensure the delivery of excellent care to patients remotely.

External Relations & Meetings:

• Attend and represent the practice in meetings with external companies, potential partners, and vendors.

• Negotiate partnerships, contracts, and service agreements that align with the practice’s goals.

• Build and maintain relationships with key industry partners to stay informed of industry trends and best practices.

Administrative and Operational Support:

• Assist with managing day-to-day office operations, including scheduling, billing, and patient inquiries.

• Oversee office inventory and ensure that medical and office supplies are well-stocked and up to date.

• Ensure compliance with healthcare regulations and organizational policies related to patient care and confidentiality.

Patient Care & Experience:

• Provide a seamless experience for patients by ensuring high-quality customer service, both virtually and in-person.

• Address patient concerns and feedback in a professional and timely manner.

• Help coordinate patient appointments and follow-up care with the clinical team.

Process Improvement:

• Identify areas for improvement in office workflows and virtual care services, and work with the team to implement more efficient processes.

• Assist with the development of new procedures or protocols to improve patient care and office performance.